Frequently Asked Questions
Everything you need to know about shopping with RELX.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, RELX ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and are calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At RELX, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.